Sample Case Study · Web
Website Redesign + SEO
How a federal credit union could rebuild its website around accessibility, mobile members, and search visibility.
Sample engagement. This case study is an illustrative example of how Space One Media approaches this kind of project. The credit union name and figures are representative and do not describe an actual client or reported results.
- Credit union (illustrative)
- Meridian Federal Credit Union
- Profile
- Federal charter, regional membership
- Services
- Web design and development, accessibility, SEO
- Timeline
- 5 months
The challenge
Website failing ADA compliance with 60% mobile bounce rate.
Most members were arriving on a phone, and the site was not built for them. Navigation was organized around internal departments instead of what members came to do, and accessibility gaps created real risk.
Our approach
- Accessibility audit against WCAG 2.1 AA, with issues prioritized by member impact.
- Navigation rebuilt around member tasks: join, borrow, log in, find a branch, get help.
- Mobile-first design with fast-loading templates for rates, loans, and membership pages.
- On-page SEO and local search work so nearby prospects find the credit union before a bank.
What we delivered
- Redesigned, mobile-first website
- WCAG 2.1 AA remediation and testing
- Rate, loan, and membership page templates
- SEO foundation: page structure, metadata, local listings
Illustrative outcome
→ WCAG 2.1 AA certified. Mobile bounce dropped 41%.
This figure is illustrative. It shows the kind of metric we set as a goal and report against on a website engagement like this one.
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